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Tuesday, September 19, 2017

About Us

Learn more about us and our company

We are Your Café Gourmet

 

About us

 

Your Café Gourmet is your connection to premium; specialty blended beverages, tea, gourmet syrups, and unique confectionary delights.  Whether you are looking for your enjoyment at home, searching for a personal gift, or sourcing products to share in your own business, Your Café Gourmet is a place for everyone.  We hope to inspire creative new beverage ideas through our product recipes, keep you informed through industry news & trends, not to mention introducing new products that create special experiences for everyone.

 

Your Café Gourmet is a full service, direct to consumer & wholesale distributer to businesses of all sizes.  Fully caffeinated and energetic, we are excited to have the opportunity to earn your business. 

 

 

 

Return Policy

We realize that each order represents an opportunity to earn your future business.  For this reason, your satisfaction is our #1 priority.  If you have any problem with an order or item purchased  Your Café Gourmet has made our commitment to return simple and easy.

1.  Email us at info@YourCaféGourmet.com, providing the details of your issue within 30 days of the date your product was received.  

2.  You will receive a response providing a RA (Return Authorization) number and address to ship any unused product back to us. 

3.  Carefully package the unused goods, writing the RA number clearly on the outside of the package.

4.  Once the unused product is received by Your Café Gourmet, a credit will be issued to the card used to pay for your order.


Out of Stocks

Although Your Café Gourmet works extremely hard to ensure our inventory is in ample supply, occasional out of stocks do sometimes occur.  In situations of "Out of Stock", Your Café Gourmet will keep your order open until all products are ready to ship at the same time.  Should you prefer to not wait for Out of Stock items, please work with us to remove those items from the order and the rest of your order will ship as expected.  You may also opt to have your entire order cancelled and refunded, and then return to YourCaféGourmet.com to place a revised order without the Out of Stock items in your cart.  

Simply revisit at a later date to see if the Out of Stock items become available once more.  If you would like to understand exactly when Out of Stock items will become available, please feel free to ask us at info@YourCafeGourmet.com.

 

The Your Café Gourmet Commitment 

We know you have options and promise to earn your valued business in the following ways:.

innovation

We strive to offer new, decadent products that will separate you from your competition

make it right

We will not stop working until you are satisfied. Period

trusted delivery

We partner with only the best carriers and services. We don't seek to profit from your delivery.

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